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Terms and conditions

Terms

 

The purpose of the website is to offer and advertise our products.

Please read the Conditions carefully before using this website.

We reserve the right to modify these Conditions from time to time without prior notice.

This Web page is aimed at people over 18 years of age, we recommend minors to consult their parents or guardians before using it.

 

 

Payments and shipments

 

Orders are placed only when the customer receives the final purchase confirmation by email.

Once the payment is made, we will prepare the package as soon as possible and send it by certified mail to the address that has been indicated.

During the months of July and August we will send orders every Monday.

Standard shipments take 2 to 7 business days for the Iberian Peninsula and the Balearic Islands once the email confirming the shipment is received with the corresponding tracking number.

The delivery time for the Canary Islands, Ceuta, Melilla and the rest of the world depends on customs.

Shipments to Spain: Free

Shipping to Europe: €6 

Shipping to the rest of the world: €9 

If the product is retained at customs or an amount has to be paid, we are not responsible.

For urgent shipments you can consult us and we will do our best to send it on time.

All orders are subject to product availability, if there are no items in stock or there is an incident with the order, the customer will be informed as soon as possible and the amount paid will be refunded.

 

 

Returns

 

For returns, you can write us an email to bynerstudio@gmail.com within 5 business days of receiving the product, indicating the order number and date of purchase.

The amount of the shipping costs is not returned in any case and all the expenses generated by the return will be borne by the customer.

Once we have received the product, in perfect condition and unused, we will refund the corresponding amount in the same way that the purchase was made.

 

Materials

The frames of our glasses are made of acetate and the lenses are polarized category 3 - 100% UV400.

​All glasses include cloth and hard case.

Customer Support

 

For any questions, complaints or queries, you can contact us via email bynerstudio@gmail.com

Security and confidentiality

We respect your privacy so we are committed to keeping your personal information safe. All payments are made through a secure server, we use a security SSL certificate to protect both your personal and bank details. We will never have access to the information related to your bank details, so the purchase will be safe and private.

 

Owner: 

Nerea Alós Truchuelo 

44529634R

C/Ramón Llull, 1

46021 Valencia, Spain

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